ACCESSIBILITY
Non-discrimination and communication assistance
Providence and its Affiliates1 (collectively “Providence”) comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. Providence does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Providence:
(1) Provides free aids and services to people with disabilities to communicate effectively with us, such as: (a) Qualified sign language interpreters; and (b) Written information in other formats (large print, audio, accessible electronic formats, other formats).
(2) Provides free language services to people whose primary language is not English, such as: (a) Qualified interpreters; and (b) Information written in other languages.
If you need any of the above services, please contact the appropriate Civil Rights Coordinator below. If you need Telecommunications Relay Services, please call 1-800-833-6384 or 7-1-1.
If you believe that Providence has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with Providence by contacting the Civil Rights Coordinator for your state as listed below:
| State/Service | Civil Rights Coordinator |
| Alaska | Civil Rights Coordinator, 3200 Providence Dr., Anchorage, AK 99508 Tel: 1-844-469-1775; Interpreter Line: 1-888-311-9127 Email: Nondiscrimination.AK@providence.org |
| California, Northern | Civil Rights Coordinator, 1165 Montgomery Drive, Santa Rosa, CA 95405 Tel: 1-707-321-9381; Interpreter Line: 1-888-311-9127 Email: Nondiscrimination.NCAL@stjoe.org |
| California, Southern | Civil Rights Coordinator, 501 S. Buena Vista Street, Burbank, CA 91505 Tel: 1-844-469-1775; Interpreter Line: 1-888-311-9127 Email: Nondiscrimination.CA@providence.org |
| Hoag Memorial | Civil Rights Coordinator, One Hoag Drive, Newport Beach, CA 92663 Tel: 1-949-764-4427; Interpreter Line: 1-888-311-9127 Email: CorporateCompliance@hoag.org |
| Home & Community Care | Civil Rights Coordinator, 2811 S. 102nd St, Suite 220, Tukwila, WA 98168 Tel: 1-844-469-1775 Interpreter Line: 1-888-311-9127 Email: Nondiscrimination.PSCS@providence.org |
| Montana | Civil Rights Coordinator, 1801 Lind Ave. SW, Renton, WA 98057 Tel: 1-844-469-1775; Interpreter Line: 1-888-311-9127 Email: Nondiscrimination.MT@providence.org |
| Oregon | Civil Rights Coordinator, 3601 SW Murray Blvd Ste 130, Beaverton, OR 97005 Tel: 1-844-469-1775; Interpreter Line: 1-888-311-9127 Email: Nondiscrimination.OR@providence.org |
| Texas/New Mexico | Civil Rights Coordinator, 3615 19th St. Box 337, Lubbock, TX 79410 Tel: 1-844-469-1775; Interpreter Line: 1-888-311-9127 Email: Nondiscrimination.TX.NM@covhs.org |
| Washington | Civil Rights Coordinator, 101 W. 8th Ave., Spokane, WA 99204 Tel: 1-844-469-1775; Interpreter Line: 1-888-311-9127 Email: Nondiscrimination.WA@providence.org |
| Washington – Swedish and Swedish Edmonds |
Civil Rights Coordinator (Bed Control), 21601 76th Ave. W. Edmonds, WA 98026 Tel: 1-844-469-1775; Interpreter Line: 1-888-311-9178 Email: Nondiscrimation.SHS@providence.org |
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, one of the above-noted Civil Rights Coordinators is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue SW.
Room 509F, HHH Building
Washington, DC, 20201
1-800-368-1019 or 800-537-7697 (TDD).
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Spanish: ATENCIÓN: sihablaespañol, tiene a sudisposiciónserviciosgratuitos de asistencialingüística. Llame al 888-311-9127 (TTY: 711).
Chinese: 注意：如果您使用繁體中文, 您可以免費獲得語言援助服務. 請致電 888-311-9127 (TTY: 711).
Vietnamese: CHÚ Ý: NếubạnnóiTiếng Việt, cócácdịchvụhỗtrợngônngữmiễnphídànhchobạn. Gọisố 888-311-9127 (TTY: 711).
Tagalog: PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mgaserbisyo ng tulongsawikanangwalangbayad. Tumawag sa 888-311-9127 (TTY: 711).
Korean: 주의: 한국어를사용하시는경우, 언어지원서비스를무료로이용하실수있습니다. 888-311-9127 (TTY: 711) 번으로전화해주십시오.
Russian: ВНИМАНИЕ: Есливыговоритенарусскомязыке, товамдоступныбесплатныеуслугиперевода. Звоните 888-311-9127 (телетайп: 711).
Armenian: ՈՒՇԱԴՐՈՒԹՅՈՒՆ՝Եթեխոսումեքհայերեն, ապաձեզանվճարկարողենտրամադրվելլեզվականաջակցությանծառայություններ: Զանգահարեք 888-311-9127 (TTY (711)՝
Arabic:
ملحوظة: إذاكنتتتحدثاذكراللغة،فإنخدماتالمساعدةاللغويةتتوافرلكبالمجان. اتصلبرقم 8883119127
(TTY: 711) :رقمهاتفالصموالبكم
Persian (Farsi):
توجه: اگربهزبانفارسیگفتگومیکنید،تسهیلاتزبانیبصورترایگانبرایشمافراهممیباشد. با
.تماسبگیرید (TTY: 711) 888-311-9127
Japanese: 注意事項：日本語を話される場合、無料の言語支援をご利用いただけます 888-311-9127 （TTY:711）まで、お電話にてご連絡ください.
Punjabi: ਧਿਆਨਦਿਓ: ਜੇਤੁਸੀਂਪੰਜਾਬੀਬੋਲਦੇਹੋ, ਤਾਂਭਾਸ਼ਾਵਿੱਚਸਹਾਇਤਾਸੇਵਾਤੁਹਾਡੇਲਈਮੁਫਤਉਪਲਬਧਹੈ। 888-311-9127 (TTY: 711) ‘ਤੇਕਾਲਕਰੋ।
Mon-Khmer, Cambodian: ប្រយ័ត្ន៖បើសិនជាអ្នកនិយាយភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសាដោយមិនគិតឈ្នួលគឺអាចមានសំរាប់បំរើអ្នក។ចូរទូរស័ព្ទ 888-311-9127 (TTY: 711)។
Hindi: ध्यानदें: यदिआपहिंदीबोलतेहैंतोआपकेलिएमुफ्तमेंभाषासहायतासेवाएंउपलब्धहैं। 888-311-9127 (TTY: 711) परकॉलकरें।
Hmong: LUS CEEV: Yog tiaskojhaislus Hmoob, covkevpabtxoglus, muajkevpabdawbraukoj. Hu rau 888-311-9127 (TTY: 711).
Thai: เรียน: ถ้าคณพดภาษาไทยคณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรีโทร 888-311-9127 (TTY: 711)
German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlossprachlicheHilfsdienstleistungenzurVerfügung. Rufnummer: 888-311-9127 (TTY: 711).
Urdu:
888-311-9127 (TTY: 711) خبردار: اگرآپاردوبولتےہیں،توآپکوزبانکیمددکیخدماتمفتمیںدستیابہیں۔کالکریں .
Ukrainian: УВАГА! Якщовирозмовляєтеукраїнськоюмовою, виможетезвернутисядобезкоштовноїслужбимовноїпідтримки. Телефонуйтезаномером 888-311-9127 (телетайп: 711).
French: ATTENTION: Si vousparlezfrançais, des services d’aidelinguistiquevoussontproposésgratuitement. Appelez le 888-311-9127 (ATS: 711).
Laotian: ໂປດຊາບ: ຖ້າວ່າທ່ານເວ້າພາສາລາວ, ການບິລການຊ່ວຍເຫຼອດ້ານພາສາ, ໂດຍ່ບເສັຽຄ່າ, ແມ່ນມພ້ອມໃຫ້ທ່ານ. ໂທຣ 888-311-9127 (TTY: 711).
Gujarati: સુચના: જોતમેગુજરાતીબોલતાહો, તોનિ:શુલ્કભાષાસહાયસેવાઓતમારામાટેઉપલબ્ધછે. ફોનકરો 888-311-9127 (TTY: 711).
Cushite (Oromo): XIYYEEFFANNAA: AfaandubbattuOroomiffa, tajaajilagargaarsaafaanii, kanfaltiidhaan ala, niargama. Bilbilaa 888-311-9127 (TTY: 711).
Amharic: ማስታወሻ: የሚናገሩትቋንቋኣማርኛከሆነየትርጉምእርዳታድርጅቶች፣በነጻሊያግዝዎትተዘጋጀተዋል፡ወደሚከተለውቁጥርይደውሉ 888-311-9127 (መስማትለተሳናቸው: 711).
Romanian: ATENȚIE: Dacăvorbițilimbaromână, văstau la dispozițieservicii de asistențălingvistică, gratuit. Sunați la 888-311-9127 (TTY: 711).
Samoan: MO LOU SILAFIA: Afai e tetautala Gagana fa\’a Sāmoa, o loo iaiauaunagafesoasoan, e faifua e leai se totogi, mooe, Telefonimai: 888-311-9127 (TTY:711)
Ilocano: Nu saritaemti Ilocano, tiserbisyo para tibaddangtilengguahengaawananbayadna, ketsidadaan para kenyam. Awaganti 888-311-9127 (TTY: 711).
Italian: ATTENZIONE: In caso la lingua parlatasial’italiano, sonodisponibiliservizi di assistenzalinguisticagratuiti. Chiamare il numero 888-311-9127 (TTY: 711).
Polish: UWAGA: Jeżelimówisz po polsku, możeszskorzystać z bezpłatnejpomocyjęzykowej. Zadzwoń pod numer 888-311-9127 (TTY: 711).
Norwegian: MERK: Hvis du snakkernorsk, er gratis språkassistansetjenestertilgjengelige for deg. Ring 888-311-9127 (TTY: 711).
Pennsylvanian (Dutch): Schwetzscht, kannscht du mitausKoschteebbergricke, ass dihrhelftmit die englischSchprooch. Ruf selli Nummer uff: Call 888-311-9127 (TTY: 711).
1 For purposes of this notice, “Affiliates” is defined as any entity that is wholly owned or controlled by Providence Health & Services or Western HealthConnect, including but not limited to Swedish Health Services, Swedish Edmonds, Kadlec Regional Medical Center, PacMed Clinics, Inland Northwest Health Services, Providence Medical Group, Swedish Medical Group, Facey Medical Group, Providence Medical Institute, and all subsidiaries, facilities, and locations operated by those entities.
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